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Terms & Conditions

Independent Service Disclosure

XM Assist is an independent third-party assistance provider. We are NOT affiliated with, endorsed by, sponsored by, authorized by, or officially connected with SiriusXM or any affiliated brands. These Terms & Conditions apply only to the services provided by XM Assist.

Acceptance of Terms

By using this website or contacting XM Assist, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

Independent Assistance Service

XM Assist provides independent third-party phone guidance for general satellite radio account questions, billing information, activation guidance, subscription-related information and signal troubleshooting.

XM Assist is not the official customer support department of SiriusXM or any affiliated brand.

Scope of Service

Our services may include:

  • General account guidance
  • Billing information guidance
  • Activation guidance
  • Subscription-related information
  • Signal refresh guidance
  • General troubleshooting guidance

Official account management, subscription changes, refunds, cancellations, billing adjustments or provider-controlled services must be completed through the official provider.

User Responsibilities

  • Provide accurate information when requesting assistance.
  • Use this website only for lawful purposes.
  • Do not misuse or attempt to interfere with the website or services.

Service Availability

Service availability may vary depending on business hours, staffing and operational requirements. XM Assist does not guarantee uninterrupted availability.

Fees

Independent assistance services may involve service fees where applicable. Users are free to contact the official provider directly if they prefer official assistance.

Limitation of Liability

XM Assist provides general information and independent guidance only. We are not responsible for any decisions made by users, actions taken by official service providers, or outcomes beyond our control.

Intellectual Property

All trademarks, product names, company names and logos mentioned on this website remain the property of their respective owners. Their use is for identification and reference purposes only and does not imply any affiliation or endorsement.

Changes to Terms

XM Assist reserves the right to update these Terms & Conditions at any time. Updated versions will be published on this page.

Business Information

Business Name: XM Assist

Business Address:
479, I-Block,
BRS Nagar,
Ludhiana,
Punjab,
India – 141012

Final Disclaimer

XM Assist is an independent third-party assistance provider. We are not affiliated with, endorsed by, sponsored by, authorized by, or officially connected with SiriusXM or any affiliated brands. Any trademarks, service marks, logos or brand names displayed or mentioned on this website belong solely to their respective owners and are used only for identification and reference purposes. For official account management, subscription modifications, billing changes, refunds, cancellations or provider-controlled services, users should contact the official provider directly.